Imprint and Privacy Policy - Icerex


Company name : ICEREX e.U

Address : Maroltingergasse 19-25, 1160 Vienna

Business hours : Monday – Thursday 08:30 – 17:00,
Friday 08:30 – 15:00

Phone : +43 699 1923 2779

Company Court : Handelsgericht Wien

EORI-Number : ATEOS1000080384

E-mail :

UID : ATU56812417

FN : 488704h

Privacy Policy

Information obligation according to the E-Commerce Act (ECG) 

(Privacy Policy) 

The protection of your personal data is of particular concern to us.  We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003).  In this data protection information, we inform you about the most important aspects of data processing on our website.

Contact with us

If you contact us via the form on the website or by e-mail, your data will be stored for six months for the purpose of processing the request and in the event of follow-up questions.  We will not share this information without your consent.

Data storage

We would like to point out that for the purpose of simplifying the purchase process and for subsequent contract processing, the web shop operator uses cookies to store the IP data of the connection holder, as well as the name, address and credit card number of the purchaser.

The data provided by you is necessary for the fulfilment of the contract or for the implementation of pre-contractual measures.  Without this data, we will not be able to conclude the contract with you.  Data will not be transferred to third parties, with the exception of the transfer of credit card data to the processing banks/payment service providers for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us for the delivery of the goods and to our tax advisor for the fulfillment of our tax obligations.

After discontinuation of the purchase process, the data stored by us will be deleted.  If a contract is concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years).  The data name, address, purchased goods and date of purchase are also stored until the expiry of product liability (10 years).  Data processing takes place on the basis of the legal provisions of Section 96 (3) TKG and Art. 6 (1) lit a (consent) and/or lit b (necessary for contract performance) of the GDPR.


Our website uses so-called cookies.  These are small text files that are stored on your device with the help of the browser.  They don’t do any damage.

We use cookies to make our website user-friendly.  Some cookies remain stored on your device until you delete them.  They enable us to recognize your browser the next time you visit us.

If you do not wish to do so, you can configure your browser to inform you about the setting of cookies and to allow them only in individual cases.

Disabling cookies may limit the functionality of our website.


Our website uses functions of the web analysis service of Google, Facebook, … Cookies are used to analyze the use of the website by your users.  The information generated is transmitted to the provider’s server and stored there.

You can prevent this by setting your browser so that no cookies are stored.

We have concluded a corresponding contract with the provider for order data processing.

Your IP address is recorded, but immediately pseudonymized.  As a result, only a rough localization is possible.

Data processing takes place on the basis of the legal provisions of § 96 para. 3 TKG and Art. 6 para. 1 lit a (consent) and/or f (legitimate interest) of the GDPR.

Our concern within the meaning of the GDPR (legitimate interest) is to improve our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymised.

The user data is stored.


You have the opportunity to subscribe to our newsletter via our website.  For this purpose, we need your e-mail address and your declaration that you agree to the subscription of the newsletter.

In order to provide you with targeted information, we also collect and process voluntarily provided information on areas of interest, birthdays and post code.

As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration.

You can cancel your subscription to the newsletter at any time.  Please send your cancellation to the following e-mail address:  We will then immediately delete your data in connection with the newsletter dispatch.  This revocation does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation.

Your rights

You have the rights to information, correction, deletion, restriction, data portability, revocation and objection with respect to your data stored by us.  If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can complain to us at or the data protection authority.

You can reach us at the following contact details:

Icerex e. U.

Maderspergerstraße 1-3/5/10
1160 Vienna

+ 43 699 1923 2779